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FAQ

Have some questions?
 

Ok, you are IN! You've successfully registered for the Big Sur Half Marathon on Monterey Bay and now you have some questions for us. How do I get my bib? What if it rains? I just broke my foot; can I get my money back?

Our staff has compiled a series of frequently asked questions and their answers, as best we know them. We hope that this information will address most of your concerns. Remember to check the website frequently to find out "What's New."  If you change your address or your email, please let us know since that is our only way to stay in touch and keep you up to date.

Train safely and sensibly and we look forward to seeing you at the start line…

When do I get my bib number? Do you mail it to me?
 

Race packets, which include your bib number with attached bib tag, sweats bag, event shirt and Race Program must be picked up at the Health & Fitness Expo. Be sure to bring your photo ID! It's also helpful to know your bib number in advance (you can get this online under "Entry Confirmation" on the Registration page) although we will have computers at the Expo where you can look up your bib number.

Where and when is the Expo?
  The Health and Fitness Expo is held at the Monterey Conference Center located adjacent to the Portola Hotel & Spa in the heart of downtown Monterey. It is next to Fisherman's Wharf and across the street from our host hotel, the Monterey Marriott.
Expo Hours:          Fri, November 15          Noon to 6:00 p.m.
Sat, November 16        9:00 a.m. to 6:00 p.m.
 

In addition to picking up your race day stuff, the Expo features merchandise for sale, demonstrations and information from a variety of merchants and vendors on health related issues.

What do I need to pick up my race packet?
 

You must know your race bib number and have a valid photo ID to pick up your race packet. No exceptions! You can look up your bib number at www.bigsurhalfmarathon.org via the Entry Confirmation link on the homepage (upper right corner). Enter your LAST NAME ONLY. Those who don't look up their number in advance will be able to do so at the Expo. There is limited race morning pick up between 5:30 and 6:45 AM to accommodate those who absolutely cannot pick up the day before. A packet pick-up tent will be located near the start.  Please know your bib number in advance if you plan to pick up race morning. Bib numbers are non-transferable. No one else may wear the bib number or chip assigned to you. Runners found on the course without bib numbers will be removed. Runners caught wearing someone else's bib number will result in both parties being banned from future Big Sur Marathon events. NO BANDITS!

I never received a confirmation email! What can I do?
 

If you registered and either didn't receive email confirmation of registration or cannot find your name on the Entry Confirmation page, bring your photo ID and proof of payment (cancelled check or credit card statement) to the Solutions Desk located on the Expo floor. If you can let us know prior to race weekend, we can research in advance. Email sally@bsim.org for questions regarding missing registration information.

The cut-off is 3 1/2 hours. What if I can't finish in this time?
 

To finish the race within the 3 1/2 hours allotted, walkers and runners must maintain a pace of 16 minutes per mile. There are several cut-off locations where you might be turned around to ensure you reach the finish in the time allotted. These will be specified in the Race Weekend Instructions which will be posted by November 1.

What events can I register for at the Expo?
 

There will be race weekend registration for all events unless they are sold out.  Traditionally, the only event open for registration on race weekend is the Pacific Grove Lighthouse 5K, unless it too is sold out. You may also register for the JUST RUN! Just Kids 3K at the Expo on the day before the event or on race morning (Saturday). 

Can I downgrade to a different event?
 

You may downgrade from the half marathon to the 5K or 3K. You may do this prior to race weekend by emailing sally@bsim.org  or at the Expo if the 5K still has slots open.  There are no refunds of any entry fees.

Where can I park race morning? Does it cost anything?
 

Parking is FREE for race participants and will be available in the Custom House Garages (between Franklin and Del Monte), at Monterey Peninsula College and at Del Monte Shopping Center. Detailed parking instructions will be available in the Race Weekend Instructions that will be posted two weeks prior to race weekend. Return shuttles to both MPC and Del Monte Center will also be available from the intersection of Figueroa and the Recreation Trail, near the Half Marathon start.

Will there be sweats pick-up at the finish?
 

If you are planning on doing a sweats drop, we will have sweat bags available for you in the t-shirt pickup area. You may drop your bag off prior to the start of the event, and it will be available to you at the finish near the runner's food tent. There will be two sweats vans at the event start, one on Cortez Street off Del Monte, and one in the parking lot next to Figueroa.  See the start line map for exact location. Please do not place items of value in the sweat bag as we are not responsible for lost or broken items. Clothing found in unclaimed sweat bags will be donated to charity.

How many aid stations are there on the course? What beverages will be offered?
 

Water stations, also offering Gatorade, will be found approximately every two miles on the course. GU will be available at one aid station on the course, near mile 8. There will be first aid and medical support at all aid stations and at the finish.  There will also be a BYOB (bring your own bottle) fill-up station at the Half Marathon turnaround.

Will there be someone taking pictures of me on the course?
 

MarathonFoto will be on the course and at the finish taking pictures of walkers and runners. Make sure your bib number is pinned to the front of your clothing as this is how they will identify you. MarathonFoto will get in touch with you following the event or you can look for your pictures at www.marathonfoto.com

Where can spectators/family view the race?
 

Unlike our April marathon on Highway One, there are many spectator viewing opportunities on the Half Marathon course. For the start of the race, spectators may go to Window on the Bay on Del Monte Avenue. Cannery Row is another good spot. Pacific Grove offers the best spectator viewing. There are numerous roads feeding in to Ocean View Blvd. where one can view both outbound and incoming walkers and runners. Spectators are encouraged to come to downtown Pacific Grove and watch the runners on Lighthouse Avenue. Lovers Point Park at Oceanview and 17th Street provides great viewing and live music as well. Check your official Race Program for more detailed spectator viewing information.

How soon can I get my results? Where can I find them?
 

Results will be posted on the results computers near the awards stage. Unofficial results will also be available online Sunday at www.bigsurhalfmarathon.org. The awards ceremony for Half Marathon runners will be held race day at 10:00 a.m. Timing is provided by South Valley Endurance.
All Half Marathon runners and walkers will be listed in our Virtual Results Book which will be available online in January. You can also download and print an Official Finisher's Certificate from the results page at www.bigsurhalfmarathon.org.

What can I expect if I am hurt and cannot run or walk? Do I get my money back?
 

If you have registered for one of our events and cannot participate due to injury or for any other reason you may take the amount of your entry fee as a charitable donation on your income tax return. Your entry fee is NON-TRANSFERABLE AND NON-REFUNDABLE. You may not roll it over to another year or transfer, sell or give it to another person if you are unable to run. To view the complete cancellation policy visit the event information page.  You will also have the chance to purchase Registration Protector, offered by Allianz Global Assistance, during the registration process which will offer refunds for a wide variety of reasons.  For more information on this program click HERE.  To contact Allianz Global Assistance, call 888.497.6987.

What if I want a different shirt size?
 

The size you ordered is the size we ordered and to swap for a different size might mean someone else won't get the size they ordered. Contact the office at 831.625.6226 following the event, and based on availability of any leftovers, we'll be happy to make an exchange.

Can I push my child in a jog stroller?
 

Sorry, but for safety and liability reasons, we do not allow baby joggers on the course. The minimum age for participation in this event is 12 years. If a walker, you may not carry an infant in a back or front pack. No pets or wheels on the course as well.

What might the weather be like? What if it rains?
 

Autumn is traditionally the best time of year on the Monterey Peninsula, but there is a possibility of rain. The weather may be hot if the sun is shining or it may be very foggy. The temperature at the start may be chilly, so dress warmly prior to the start of the race. The race will be held as scheduled if it rains.

I absolutely cannot be at the Expo on Saturday to pick up my stuff!
  If you cannot pick up your race packet and bib and chip, you may give someone else a letter of authorization and a photocopy of your driver's license (or other photo ID) and they can pick up your stuff for you. If you can't be there and absolutely know no one who can pick up for you, we will offer limited race morning pick up.