| Have some questions? |
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Ok, you are IN! You've successfully registered for the Big Sur Half Marathon on Monterey Bay or the 10-Mile Walk and now you have some questions for us. How do I get my bib? What if it rains? I just broke my foot; can I get my money back?
Our Staff has compiled a series of frequently asked questions and their answers, as best we know them. We hope that this information will address most of your concerns. Remember to check the website frequently to find out "What's New". If you change your address or your email, please let us know since that is our only way to stay in touch and keep you up to date.
Train safely and sensibly and we look forward to seeing you at the start line… |
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| When do I get my bib number? Do you mail it to me? |
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Race packets, which include your bib number, D-tag (attached to your bib number) and goody bag (which doubles as your sweats bag), are picked up at the Health and Fitness Expo. Be sure to bring your photo ID! It's also helpful to know your bib number in advance (you can get this online under "Entry Confirmation" on the Registration page) although we will have alphabetical listings of all entrants and their bib number at the Expo. |
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| Where and when is the Expo? |
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The Health and Fitness Expo is held at the Monterey Conference Center located adjacent to the Portola Plaza Hotel in the heart of downtown Monterey. It is next to Fisherman's Wharf and across the street from our host hotel, the Monterey Marriott. |
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Expo Hours: |
Fri, November 7 Noon. to 6:00 p.m. Sat, November 8 9:00 a.m. to 6:00 p.m. |
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In addition to picking up your race day stuff, the Expo features merchandise for sale, demonstrations and information from a variety of merchants and vendors on health related issues. |
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| What do I need to pick up my race packet? |
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You must know your race bib number and have a valid photo ID to pick up your race packet. No exceptions! You can look up your bib number at bsim.org (click on the Half Marathon icon) on the Registration link under "Entry Confirmation". Enter your LAST NAME ONLY. We will also be providing an alpha list of runners and their bib numbers at the bib number pickup kiosk. Packet pickup is at the Expo on Saturday only, there is NO RACE DAY PICK UP! Bib numbers are non-transferable. No one else may wear the bib number or chip assigned to you. Runners found on the course without bib numbers will be removed. Runners caught wearing someone else's bib number will result in both parties being banned from future Big Sur Marathon events. NO BANDITS! |
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| I never received a confirmation email! What can I do? |
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If you registered and either didn't receive email confirmation of registration or cannot find your name on the Entry Confirmation page, bring your photo ID and proof of payment (cancelled check or credit card statement) to the Solutions Desk located on the Expo floor. If you can let us know prior to race weekend we can research in advance. |
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| What events can I register for at the Expo? |
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Traditionally, the only event open for registration on race weekend is the Run Forrest Run 5K, unless it too is sold out. You may also register for the JUST RUN! Just Kids 3K on Friday, November 7th. |
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| What is a D-tag? Can't I use the Championchip I already own? |
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In keeping with technological advances in event timing, Race Central (our race timing company) is now using the Chronotrack system. The traditional Championchip will be replaced by the D-tag. Advantages to the runner includes a disposable tag, accurate timing, no fees for lost or unreturned chips, less pre- and post-race hassles, and instant results at the finish line. Sorry, you can no longer use your own Championchip. |
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| Can I downgrade to a different event? |
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You may downgrade from the half marathon to the 5K or 10 Mile Walk as long as that event has not sold out. You may do this prior to race weekend by calling Sally at 831.625.6226 or at the Expo if the 5K still has slots open. |
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| Will there be Sweats pick-up at the finish? |
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The Goody Bag you receive when you pick up your race packet will double as a sweat bag. You may drop this off prior to the start of the event, and it will be available to you at the finish. Location of drop off and pick up will be determined closer to the event. Please do not place items of value in the sweat bag as we are not responsible for lost or broken stuff. Clothing found in unclaimed sweat bags will be donated to charity. |
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| How many aid stations are there on the course? What beverages will be offered? |
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Water stations, also offering Gatorade, will be found approximately every two miles on the course. GU will be available at one aid station on the course. There will be first aid and medical support at all aid stations and at the Finish. |
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| Will there be someone taking pictures of me on the course? |
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MarathonFoto will be on the course taking pictures of walkers and runners. Make sure your bib number is pinned to the front of your clothing as this is how they will identify you. MarathonFoto will get in touch with you following the event or you can look for your pictures at www.marathonfoto.com. |
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| Why are the bibs different colors? |
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When you registered for the Half Marathon you indicated a predicted finish time and you have been "seeded" accordingly. Each group of runners is assigned to a corral, and the bib color indicates your corral. The fastest runners line up in the first corral, and the walkers are in the last corral. On race morning look for people wearing the same bib color as you, and line up with them. |
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| Where can spectators/family view the race? |
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Unlike our Marathon on Highway One, there are many spectator viewing opportunities on the Half Marathon course. For the start of the race, spectators may go to Window on the Bay on Del Monte Avenue. Cannery Row is another good spot, but it may be difficult to get here due to road closures and the Run Forrest Run 5K crowd. Pacific Grove offers the best spectator viewing. There are numerous roads feeding in to Ocean View Blvd. where one can view both outbound and incoming walkers and runners. Spectators are encouraged to come to downtown Pacific Grove and watch the runners on Lighthouse Avenue. Lover's Point Park at Oceanview and 17th Street provides great viewing and live music as well. Check your official Race Program for more detailed spectator viewing information. |
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| How soon can I get my results? Where can I find them? |
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Results will be posted on the results board near the awards stage. Unofficial results will also be available online Sunday evening at bsim.org on the Half Marathon web site. The awards ceremony for Half Marathon runners will be held race day at 10:00 a.m. Timing is provided by Race Central.
All Half Marathon runners and walkers will be mailed an official Results Book following the event. |
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| What can I expect if I am hurt and cannot run or walk? Do I get my money back? |
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If you have registered for one of our events and cannot participate due to injury or for any other reason you may take the amount of your entry fee as a charitable donation on your income tax return. Your entry fee is NON-TRANSFERABLE AND NON-REFUNDABLE. You may not roll it over to another year or transfer, sell or give it to another person if you are unable to run. |
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| What if I want a different shirt size? |
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The size you ordered is the size we ordered. Contact the office at 831.625.6226 following the event, and based on availability of any leftovers, we'll be happy to make an exchange! |
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| Can I push my child in a jog stroller? |
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Sorry, but for safety and liability reasons, we do not allow baby joggers on the course. The minimum age for participation in this event is 12 years. If a walker, you may not carry an infant in a back or front pack. No pets or wheels on the course as well. |
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| What might the weather be like? What if it rains? |
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Autumn is traditionally the best time of year on the Monterey Peninsula, but there is a possibility of rain. The weather may be hot if the sun is shining or it may be very foggy. The temperature at the start may be chilly, so dress warmly prior to the start of the race. And, if it does rain, you'll most likely get wet. |
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| I absolutely cannot be at the Expo on Saturday to pick up my stuff! |
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If you cannot pick up your race packet and bib and chip, you may give someone else a letter of authorization and a photocopy of your driver's license (or other photo ID) and they can pick up your stuff for you. If you can't be there and absolutely know no one who can pick up for you, we will offer limited race morning pick up. |
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